F.A.Q.

Q
1) When is High Season and Low Season?

In the Mediterranean: Low season is considered April, May and October. Medium season is June and September. High season is July and August.

Q
2) How do I check availability/book/pay for a villa?

You can book by sending an inquiry from the villa listing page of the villa you are interested in. We will then provide you with a reply to confirm price and availability and upon acceptance we will send you a Booking Form and a Rental Agreement for you to sign and return to us. Following receipt of the signed documents and payment, we will send you a confirmation providing the travel arrangements and the amount paid for those travel arrangements. The villa is then officially booked for you. A reservation is not considered valid until the booking deposit is paid.

Q
3) What is your deposit and cancellation policy?

For most of the destinations the following standard policy applies: A 30% to 50% deposit is required within 3 days to hold a reservation. Reservations are not considered confirmed until the deposit and rental agreement form are received. A confirmation letter is sent to you upon receipt of the deposit. The balance of your payment is due 30-90 days prior to your arrival date. Also, please be sure to check on deposit and cancellation policies for your specific villa as payment and cancellation terms may vary.

Q
4) What happens if I want to change or cancel my villa booking?

If you decide to make a change we shall contact the owner and make every attempt to meet your request, but cannot guarantee compliance with such requests. Any changes will take the form of new or amended Booking Documents and may result to additional charges and administration fees. Except for a change relating to occupants (names or number of occupants), other changes may be treated as a cancellation and cancellation charges will be imposed.

Q
5) How do I handle payments?

Payments can be done using credit card secure transaction system, by Western Union transfer or via bank remittance. All payment charges and commissions are covered by the party making the payment.

Q
6) Is there a security deposit?

Most of the villas require security deposit. The security deposit the exact amount and payment procedure is mentioned in the policies and the contract of each villa.

Q
7) What are the passport and visa requirements?

Greece is a signatory to the 1995 Schengen Agreement. All passengers must carry a valid 10 year passport with at least 6 months validity prior to the expiry date on the date of the return journey. Children must either have their own passport or be registered on the passport of one of their parents. If you are a non-Schengen Agreement member country resident please enquire regarding visa requirements at your country’s Greek embassy http://embassy-finder.com/greece_embassies

Q
8) Do I need travel insurance?

We strongly recommend that you cover your villa vacation from unexpected surprises or events with Travel Insurance. This way you are covered in case of trip cancellation due to flights-transportation difficulties, injuries or health problems. This may also apply for many other unforeseen circumstances during your stay. Adequate travel insurance covering you and all members of your party (all tenants) must be arranged prior to departure and taken with you when you travel. This is a condition of renting properties promoted by us and you will need to confirm your travel insurance arrangements in the Rental Agreement.

Q
9) What are the health and safety requirements?

The Greek National Health system provides a basic medical service to Greek nationals and has a reciprocal agreement with many EU countries. European travelers should obtain a European Health Insurance Card (EHIC) before traveling. The EHIC is not a substitute for medical and travel insurance, but entitles you to emergency medical treatment on the same terms as Greek nationals. Travelers are advised to check recommended practice with their doctor (GP), practice nurse or travel health clinic.

Q
10) What type of pre-arrival instructions should I expect?

You will have a confirmation letter and booking form with all necessary information regarding your villa and the important contact numbers of the villa owner/manager and RentVIllasGR representative. In some villas arrival transfers are included on the rates otherwise we could organize your arrival transfers at your own expense if requested.

Q
11) What happens when I arrive at the property?

The representative of the villa will be waiting for you for the arrival process and orientation, he will show you around the villa, arrange the security deposit and provide you with information for the area and location or any other advice or travel information you may need.

Q
12) What if there is a problem during my vacation?

You will have an emergency phone of the villa owner or villa manager and a 24 hours telephone help line of an RentVIllasGR representative on the place of your villa vacation. Also please inform us, so that within the bounds of our responsibilities and the possibilities available to us, we can take remedial action.

Q
13) Do all of your villas include staff personnel?

All our villas are serviced. The personnel & services included on the rate are described on the service description details of each villa. Should you require additional personnel or extra services it can be done upon request and extra charge.

Q
14) Can you arrange a car rental for me during my stay?

We cooperate with the most reliable car rental providers on each location. If you book a car rental through us, the prices are lower and most of the car rental companies we work with drive you to the villa complimentary.

Q
15) Is there a security deposit?

Most of the villas require security deposit. The security deposit the exact amount and payment procedure is mentioned in the policies and the contract of each villa.

Q
16) What If I need someone to organize a private jet/yacht charter, limousine service, private chef, birthday party, wedding event, or any kind of service that I require during my stay?

Your RentVIllasGR representative is always available to fulfill every possible request and organize services beyond your expectations.

Call request
RentVillasGr.com uses cookies to offer you the best experience online. By continuing to use our website, you agree to the use of cookies. OK & CLOSE or Learn more